Faced with a steadily increasing documentation and administrative effort exacerbated by insufficient space and personnel, Harzklinikum Dorothea Christiane Erxleben decided to introduce a company-wide enterprise content management (ECM) system back in 1998. Since then, the OPTIMAL SYSTEMS software has been in use there, ensuring efficient and resource-saving workflows, for example, by means of the electronic patient record.
The clinic was particularly impressed with how smoothly the new tool integrated with the existing IT infrastructure. The ECM system interfaces with the hospital information system and other applications.
Digital patient and administrative records make it easy for staff to keep the big picture. Knowledge transfer in the medical and administrative departments has improved greatly as a result.
Today, the Harzklinikum uses the ECM system in nearly all administrative and clinical areas. The OPTIMAL SYSTEMS solution is not only used for storing documents, but also for mapping workflows.