• Legal and Data Privacy


Notices in accordance with Section 5 of the German Telemedia Act (TMG) in the version of the law concerning legal framework conditions for electronic business transactions.

The legal notice also applies to OPTIMAL SYSTEMS social media profiles on Facebook, Twitter, Google+, Xing, YouTube, and LinkedIn, as well as for the Software for Movers and Shakers blog.

Data privacy information can also be found on this page, along with our terms and conditions of ordering and an invoice template.

  • This website may include notices to other property rights and copyright information, which must be observed and followed. Please also note that the information on this website may contain typographical errors. We reserve the right to update and/or modify the information on this website at any time and without prior notice. This also applies to improvements and/or modifications to products and applications.

  • The published solutions of our reference customers are at the early project phase. You can send an e-mail directly to our Sales department (contact@enaio.com) with any questions you may have regarding any implemented and currently deployed software solutions.

  • All images and videos on the websites of the OPTIMAL SYSTEMS Group are the property of OPTIMAL SYSTEMS GmbH or the photo and film service providers listed here. The express consent of OPTIMAL SYSTEMS GmbH is required for third-party use of this material.

    Images and graphics are also sourced from photo agencies such as photos.com, pexels.com, freepik.com, pixabay.com, unsplash.com, and fotolia.de.




Cicerostraße 26
10709 Berlin, Germany


+49 30 895708-0


Tender documents can be submitted to ausschreibungen@optimal-systems.de

Responsible for content in accordance with Section 55 of the German Interstate Broadcasting Treaty (RStV)

Sven Kaiser

Managing director

Karsten Renz

Registration court:  Amtsgericht Charlottenburg
Commercial register number: HRB 38 560
VAT ID: DE 136 722 551

Data privacy

In general, you are not required to provide personal data in order to use our website. However, in order to provide our services, we may need you to provide personal data. This applies both to the sending of information and to the response to individual search requests.

When you commission us with providing a service, we will in principle only collect and store your personal data to the extent required for the provision of the service or the execution of the contract. For this purpose, it may be necessary to transfer your personal information to companies that we use to provide the service or for contract execution.

These are companies of the OPTIMAL SYSTEMS Group (the addresses of all sites of OPTIMAL SYSTEMS GmbH can be found on this website under ‘Company’) or sales partners.

If we take one of the actions described below, perform other actions, or provide services, we will want to collect and track and store your personal data and will ask for your express consent for this at the appropriate place on our website:

  • Sending the newsletter
  • Participation in contests
  • Personalization of our website
  • Other services and offers for which your express consent to data collection is required

If you have signed up to receive our newsletter by entering your e-mail address, in addition to carrying out the contract, we will also use your e-mail address for our own advertising purposes, until such time as you unsubscribe to the newsletter. Your personal data shall not be processed outside the scope of the stated purposes. We store your personal data within the scope of the statutory retention periods. We delete the data once the retention periods expire, if this is no longer required for purposes of the contract.

Your rights

On request, we shall provide you with information regarding the personal data we have stored about you free of charge at any time. You furthermore have the right to have your personal data stored by us corrected, blocked, or deleted. You additionally have the right to withdraw any consent you may have granted with future effect at any time.
To do so, simply send an e-mail to contact@optimal-systems.com.

Information regarding usertracking and the collection of personal data on our website – as well as an option to deactivate both – can be found here.

  • The OPTIMAL SYSTEMS GmbH website uses the Google+1 button. You can find the button by looking for the ‘+1’ symbol set against a white or colored background. If you open a page on our website which includes such a button, your browser will establish a direct connection with the Google servers. The content of the +1 button is transmitted directly to your browser by Google and integrated into the website by the browser. For that reason, we have no influence on the scope of the data which Google collects through this button. According to Google, no personal data is collected if you do not click the button. Such data, including the IP address, is only collected and processed for logged-in members. You can find information on the scope and purpose of the data collection and the further processing and use of the data by Google, as well as your associated rights and setting options to protect your privacy, from Google’s privacy notices regarding the +1 button, and from the FAQ. If you are a Google+ member and do not want Google to collect data about you through our website and connect it to your member data stored at Google, you must log out of Google+ before visiting our website.

  • Sven Kaiser is responsible for the content of the Facebook company page and the tweets posted on the Twitter accounts in accordance with Section 55 (2) of the German Interstate Treaty on Broadcasting (RStV). The information required in accordance with Section 5 of the German Telemedia Act can be found directly on this page. Our proprietary photographs and graphics are used, for which corresponding rights of use are held.

  • Our site integrates plug-ins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. When you visit our sites, a direct connection between your browser and the Facebook server is made via the plug-in. If you click the Facebook like button while you are logged into your Facebook account, you are able to link the content of our sites to your Facebook profile. As a result, Facebook can assign the visit to our site to your user account.

    As the provider of the www.facebook.com/OptimalSystems page on Facebook, please note that we do not receive information regarding the content of the data transmitted or of its use by Facebook. You can find more information on this in the Twitter Privacy Policy at http://de-de.facebook.com/policy.php. If you do not want Facebook to be able to assign your visit to our website to your Facebook user account, please log out of your Facebook account.

  • Features of the Twitter service are integrated into our websites. These features are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the retweet feature, websites which you visit are connected to your Twitter account and disclosed to other users. Data is also transmitted to Twitter.

    As the provider of the www.twitter.com/OptimalSystems account, please note that we do not receive information regarding the content of the data transmitted or of its use by Twitter. You can find more information on this in the Twitter Privacy Policy at http://twitter.com/privacy. You can change your privacy settings at Twitter in your account settings at http://twitter.com/account/settings.

  • Products and services from wiredminds GmbH (www.wiredminds.de) are used on this website for purposes of marketing and optimization. Data is collected, processed, and stored, and used to create pseudonymous usage profiles. These profiles are completely anonymized wherever possible and practical. Cookies may be used for this purpose. Cookies are small text files which are stored in the visitor’s Internet browser and used for purposes of detecting the Internet browser. The data collected, which could also include personal data, is transmitted to wiredminds or collected directly by wiredminds. wiredminds may use information left by visits to the website to create anonymized usage profiles. The data thus obtained will not be used to personally identify the visitors of this website without the express permission of those affected, and will not be merged with personal data regarding the bearer of the pseudonym. To the extent to which IP addresses are collected, they will be immediately anonymized following collection by deletion of the final number block. The data collection, processing, and storage can be objected to at any time with effect in the future. If you do not agree to the above, click the following link to object to the use of your visitor data and fully disable website tracking:

    Deactivate Wiredminds Tracking

    Wiredminds Tracking is now deactivated for you

  • This website uses Google Analytics, a Web analytics service of Google LLC (‘Google’). Google Analytics uses so-called ‘cookies,’ which are text files saved on your computer and which enable an analysis of your use of the website. Information generated by the cookie about your use of this website (including your IP address) is transferred to a server operated by Google in the USA, where it is stored. Google will use this information in order to evaluate your use of the website, in order to compile reports about website activities for the website operator, and in order to perform other services associated with website use and Internet use. Google will also transfer this information to third parties if necessary, insofar as this is legally stipulated or insofar as third parties process this data on behalf of Google. Google will never associate your IP address with other data stored by Google.

    You may refuse the use of cookies by selecting the appropriate settings on your Internet browser; however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you agree that Google may process the data collected about you as described above and for the purposes as specified above.

    Deactivate Google Analytics Tracking

    Google Analytics is now deactivated for you.

    Link to Google Analytics Browser Add-on (Opt-Out)

  • Our website uses Google Tag Manager, a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 (‘Google’). Tag Manager manages tools for analyzing usage data and other services, referred to as ‘website tags.’ A tag is an element that is stored in the source code of our website to record defined uses and interactions, for example. Google Tag Manager functions without the use of cookies. Google Tag Manager allows us to integrate partners within the framework of online advertising. This data is partially processed on a Google server in the U.S. Google is also subject to the EU-US Privacy Shield in the event that personal data is transferred to the U.S. as an exception. This means that Google is obligated to uphold European data security principles and maintain the level of data protection applicable within the EU for data processing performed in the U.S. You can find more information about Google Tag Manager here.

  • We use the ‘AdWords Conversion Tracking’ and ‘AdWords Remarketing’ services of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 (‘Google’). We record and then analyze interactions we have defined, such as advertisement clicks, page views, and downloads, with the aid of AdWords Conversion Tracking. We use AdWords Remarketing to show you advertisements for our products that are based on your interests on Google’s partners’ websites. Both services use cookies and similar technologies to do so. Google may transfer the data gathered within this context to a server in the U.S. and store it there for evaluation purposes. Google is also subject to the EU-US Privacy Shield in the event that personal data is transferred to the U.S. as an exception. This means that Google is obligated to uphold European data security principles and maintain the level of data protection applicable within the EU for data processing performed in the U.S.
    If you use a Google account, Google may link your Web and app browser history to your Google account, depending on your Google account settings, and use information from your Google account to personalize ads. If you do not want Google to link this information to your Google account, you can log out from Google before visiting websites. You can also configure your browser so that cookies are disabled, as stated above. You can also prevent Google from using cookies and other technologies to personalize your ads by changing your Google ad settings. You can find more information on this in the Google Privacy Policy.

  • As with most websites, the OPTIMAL SYSTEMS GmbH website includes software from YouTube in the information presented on the site. YouTube software uses cookies to collect data, and for statistical data analysis. Among other things, YouTube uses cookies to capture reliable video statistics, to prevent fraud, and to improve user-friendliness. OPTIMAL SYSTEMS GmbH receives statistical figures from the YouTube cookies regarding the viewing of individual videos embedded in the website without any reference to individual users. The embedded YouTube videos are used as part of the permitted usage through YouTube, which all users must accept. If you notice a violation of copyrights, please report this directly to YouTube. You can find more details on the use of cookies on YouTube in the YouTube Privacy Policy at: http://www.youtube.com/t/privacy_at_youtube.

  • On our website we offer the benchmark tool ‘Digital Office Index’, which is an application offered and operated by Trovarit AG.

    OPTIMAL SYSTEMS GmbH and Trovarit AG have met a data processing agreement. All personal information you supply by registering for and usage of the application is stored exclusively on servers in Germany. It will be supplied to OPTIMAL SYSTEMS exclusively and only for purposeful usage. Trovarit AG will neither use your information in any other way nor transfer it to third parties.

    Provider: Trovarit AG, Campus-Boulevard 57, 52074 Aachen, Deutschland.

Terms and Conditions of Ordering, Invoice Template

Scope of data collection and storage

General terms and conditions of ordering of OPTIMAL SYSTEMS GmbH and
its subsidiaries and affiliated companies (last updated: March 2018)

The following information is essential for invoices issued to OPTIMAL SYSTEMS to ensure the swift and orderly processing of your accounts receivable. Please use this template to create your invoice.

Legal notice for OPTIMAL SYSTEMS software

The greatest care was taken in compiling the texts and images. However, it is not possible to completely rule out any errors. The publishers and author cannot be held legally responsible for wrong or incomplete data or any consequences thereof. Individual offers alone are binding.

All software products, as well as all add-on programs and features, are registered and/or in-use trademarks of OPTIMAL SYSTEMS GmbH, Berlin, or one of its subsidiaries. They may only be used with a valid license agreement. The software and its associated documentation are protected by German and international copyright law. Illegal copying and sale of software constitute theft of intellectual property and will be subject to criminal prosecution. All rights reserved, including reproduction, transmission, translation, and storage with/on all kinds of media.

For all preconfigured test scenarios or demo presentations: All company names and persons appearing in examples (screenshots) are fictitious.

Any resemblance to existing companies or persons is purely coincidental and unintentional.

Examples of code contained in documentation are for the purposes of illustrating functionality and cannot be applied without verification and adaptation. For the purposes of clarity, code examples are shown with line breaks, which are not allowed in the relevant programming language. For this reason, OPTIMAL SYSTEMS GmbH cannot accept responsibility for the code examples. We are happy to provide you with further advice regarding the configuration and setup of your system.

We would also like to point out that we use various tracking options on our social media channels. These include Facebook (pixel), LinkedIn (lead form and pixel), and XING (lead form).